OurBus Review 2024 → Top #1 Intercity Bus in the US
Table of contents
- About OurBus
- Overview of OurBus
- OurBus Review
- OurBus NYC to Ithaca Reviews
- OurBus NYC to Boston Reviews
- OurBus NYC to Philadelphia Reviews
- How Does OurBus Work?
- OurBus Pros & Cons
- OurBus Vs Megabus
- Who Is OurBus For?
- OurBus Reviews: What Do Customers Think?
- Is OurBus Worth It?
- Is OurBus Legit?
- OurBus Cancellation Policy
- How To Contact OurBus
- Where to buy OurBus?
- OurBus Coupon Codes & Promos
- Is OurBus reliable?
- What is OurBus?
- Does OurBus have a bathroom?
- How do I change my ticket on OurBus?
- Do you need ID for OurBus?
- Conclusion of OurBus Reviews
About OurBus
Ready to leave the mundane behind and hop onto a bus that’s not just a ride but a fun express? Meet OurBus, an excellent transportation service that shakes up your idea of intercity trips!
OurBus is a company that offers bus ticketing services for travelers. They are here to bridge the gap between old bus services and modern travel needs.
They already connect over 100 cities across the US. It covers New Jersey, Connecticut, Massachusetts, and more. Also, they claim that their service can save up to 50% of your time and money.
In addition, the brand has landed features in The New York Times, Herald-Tribune, York Daily Record, etc. Further, they got 20k followers on Facebook, 7.5k on Instagram, and 900+ on Twitter and TikTok.
Thus, if you are bored with the old trip routine, you should read this OurBus review. We will reveal all the reasons why you should choose this brand. Let’s get started!
Overview of OurBus
The inspiration for the OurBus brand began with Narinder Singh and Axel Hellman, two men passionate about transportation. Narinder is a 25-year technology and transportation veteran, while Axel is a transportation planner.
In 2016, they created a bus technology start-up. Based in New York City, they have a mission to make traveling as good as the feeling of arriving. Also, they are committed to providing flexibility and safety during the trip.
Then, OurBus merged with Rally in 2019. Together, they developed transportation to become the largest bus technology start-up in the US. They have transported millions of riders to thousands of destinations across the country.
OurBus Highlights
- Custom pickup and drop-off locations
- Sanitized restroom
- Free wifi
- Direct, point-to-point service
- Suggest routes & free rides for life
- On-time
- No reschedule fee
- Real-time tracking notification
- Friendly cancellation policy
OurBus Review
This company incorporates technology into the bus ticket purchasing system. It allows people to get tickets even on the spur of the moment. Moreover, OurBus has a myriad of features in its service.
In contrast to conventional buses with fixed routes, OurBus uses crowdsourced routes. They sophisticatedly identify ways based on popular demand.
Besides offering regular bus tickets, they also provide bus rentals, city tours, and spring break events. You can check out the company’s collection of services in the following list:
On top of that, the bus has complete amenities. This company spoils you with free Wi-Fi and water, sanitized bathrooms, reclining seats, and charging ports. All these facilities can be used freely.
Moreover, the brand makes booking tickets easy via the web or app. Passengers can choose pickup and drop-off points and get a real-time tracker.
To give you an accurate picture, we are happy to review the brand’s 3 most popular routes. Thus, let’s start with the first route!
OurBus NYC to Ithaca Reviews
Fasten your seatbelt for the best city escape! OurBus NYC to Ithaca route will transport you from traffic jams to serene landscapes.
This bus route will take you on a journey of 223 miles within 4 hours. You’ll start the journey from the George Washington Bridge Bus Station. As the urban landscapes fade, you are going to be greeted with a refreshing visual treat.
Furthermore, Ithaca is the perfect city for those who want to enjoy hiking trails, eateries, and university life. It also has a place for you art lovers. Corning Museum of Glass will welcome you with a vast collection of glass exhibitions.
Pick Up Point
4211 Broadway, New York, NY
Slip 2, George Washington Bridge Bus Station 10033
Drop Off Point
130 E Seneca Street, Ithaca (in front of Starbucks)
Thus, you don’t have to think too long to escape from busy life in this never sleeps city. With the NYC to Ithaca bus route, you can change your view from skyscrapers to beautiful landscapes starting from $45.00.
OurBus NYC to Boston Reviews
Exhausted from the hustle and bustle of New York City? We can relate to you. It means you should head from the City of Light to the City of Champions with OurBus NYC to Boston.
You’ll kick off this epic journey from the New York Port Authority Bus Terminal. Relax your body because this trip takes 4 hours and 20 minutes since the distance is 215 miles. However, you won’t feel tired at all because the bus has premium quality.
Soon you will see those classic New England scenes. Boston will greet you with open arms, cobblestone streets, and a cozy atmosphere. From history to signature dishes, this city has it all.
Pick Up Point
625 8th Ave
Gate 21, New York NY Port Authority Bus Terminal
Drop Off Point
39 Dalton St, Boston, MA 02199
So, if you are a New Yorker needing a Boston tea break, this company offers NYC to Boston for your ride. Just prepare a budget starting from $45.00, and you can enjoy this iconic city.
OurBus NYC to Philadelphia Reviews
Suppose you need a place with the best combination of history, flavor, and high-energy vibes. In that case, Philadelphia is the answer. You can travel from the big apple to the city of brotherly love with OurBus NYC to Philadelphia.
The journey starts right from the bus station on 11th Avenue. Your journey distance is only 94.7 miles, so you only need 2 hours to arrive. Along the way, you will see green landscapes, charming towns, and East Coast charm that make you take photos non-stop.
Then, there’s the finale you’ve been waiting for. Upon arriving in Philadelphia, you’ll find warm weather and people. Philly is ready to show you various iconic things from history to art and cheeseteaks to pretzels.
Pick Up Point
11th Avenue between W. 35th and W. 36th Streets
(across from Javits Convention Center)
Drop Off Point
Race Street, Philadelphia, between North 5th & 6th Street
(behind the National Constitution Center building)
Therefore, get your backpack, grab your camera, and get ready for an adventure in the Brotherly of Love city with this company’s NYC to Philadephia route. For only $13, you can instantly enjoy an authentic cheesesteak.
How Does OurBus Work?
OurBus provides an easy-to-use smart book platform for everyone. However, have you really understood how to book tickets there?
Booking tickets on this company is as easy as falling off a log. You only have to complete the following steps:
- First, register and log in to the official site
- Enter the departure and arrival destination
- Then, select the departure date. You can also set the return date (optional)
- Insert the number of passengers
- Choose the bus that matches your schedule
- Next, put personal information and review your order
- Finally, complete the purchase. Now you are ready to travel around with OurBus!
OurBus Pros & Cons
Our next activity is to highlight the pros and cons of OurBus. We hope it helps you to see the company from both sides.
Pros
- Customized routes
- Enable to select the pickup and drop-off point
- Community-centric
- Hassle-free book ticket
- Real-time tracking
- Free Wi-Fi and water
- Power outlet and reclining seat
- Sanitized bathroom
- No reschedule fee
- Affordable price
- Last 30-minute cancellation
Cons
- Only available in the US
- Potential for overcrowding
- Passengers may experience unstable Wi-Fi
OurBus Vs Megabus
Several bus service providers are indeed on the rise in the US. One of them is Megabus. What is the difference between OurBus and Megabus? To answer your question, please see the breakdown below.
- Route: crowdsourced route based on popular demand
- Community engagement: collaborates with local communities, universities, and business
- Cancellation policy: allows the customer to cancel before 30 minutes of departure
- Price: competitive fares
- Social experience: Promotes a social atmosphere onboard
- Service area: across the US
- Route: fixed routes with predetermined stops
- Community engagement: does not emphasize community engagement
- Cancellation policy: does not give a refund for cancellation. But it can be traded for another trip
- Price: budget-friendly fares
- Social experience: does not include the social aspect as much
- Service area: Multiple regions. That includes US, UK, and Canada
Who Is OurBus For?
OurBus has successfully carved out a niche by providing innovative solutions for everyone who is a bus traveler. They even have notable routes for commuters looking for a reliable mode of transportation between their home and workplace. Also, the company is friendly to university students by offering college break routes.
Tourists from abroad who are visiting the US can also use the services of this company. It is effortless to understand, even for non-US citizens. Besides, they can also be reliable for groups who want to travel together since the company offers bus charters.
OurBus Reviews: What Do Customers Think?
In this section, we will shift the focus to what customers say about OurBus. We present some trusted reviews on the official website and Reddit.
Due to their exceptional service and quality, the brand has a rating of 4.2/5 from over 11k+ reviews on Trustpilot. That’s fantastic. Here are some of the honest reviews that customers have given:
One customer said:
The bus, as usual, was on time. The driver was excellent and made announcements when needed, so everything was up to date.
The customer appreciates how the bus is always on time. Also, the driver was interactive, so he got new insights during the trip.
The following customer mentioned:
Excellent bus driver!!! Very kind and polite of everyone. The bathroom and bus were overall clean.
Once again, the driver was praised by the customer. This time, it was because he was very proper and respectful of everyone. Besides, the bathrooms on the bus are clean.
The last customer stated:
The journey was delightful, and so was the driver. The bus was clean and on time. The price was great too.
This customer felt his trip was memorable. Besides the on-time and clean bus, he was happy because the ticket price was affordable.
Overall, everyone likes what they get from OurBus. The service is so excellent, whether it is the cleanliness of the bus, the friendly and polite driver, and the on-time bus schedule. Moreover, with all these advantages, the bus ticket price is pocket-friendly.
Is OurBus Worth It?
With all the quality services and the vast number of routes, we confidently state that OurBus is worth it. The company combines a unique blend of customization, comfort, and community. Also, the booking platform is easy to use and lets us stay informed throughout our journey.
Even better, they have complete and clean amenities. When you book a ticket, you will also get Free wifi and water, reclining seats, power outlets, and sanitized bathrooms. In addition, with all the complete facilities, this company charges a low price, making it affordable for everyone.
Is OurBus Legit?
Do you still have doubts about this brand? You don’t have to because OurBus is absolutely legit. A lot of media outlets have featured this brand in their articles. You can spot this company in The Cornel Daily Sun, The New York Times, York Dispatch, and many more.
Furthermore, the label is also an offshoot of Rally Bus Corp, which has had a good reputation throughout its career. Also, you can reach customer service and prove to yourself that this company is not a scam.
OurBus Cancellation Policy
Sometimes people have sudden schedules that require them to cancel their bus tickets. OurBus is okay with that. They offer a friendly cancellation policy where you can cancel your ticket 30 minutes before the department time.
Then, will I get a refund? If you use the credit provided by this company, you get the privilege of receiving a refund. As an aside note, one-way tickets and round-trip tickets on commuter routes are non-refundable.
How To Contact OurBus
If you encounter difficulties or have questions, OurBus has set up a help center to resolve your problem. However, you can also talk to customer service via:
- Live chat on the official website
- Phone: +1(844)800-6828 or 877 522 8771 (charters call)
- Email
- Customer support: [email protected]
- Charters: [email protected]
- Media: [email protected]
Where to buy OurBus?
To book premium OurBus tickets, you can go directly to their official website and find a large selection of intercity routes you might want to try one by one.
OurBus Coupon Codes & Promos
Throughout this review, we kept an eye on what offers OurBus had to kick around on its official site. Luckily we found many discounts and promos below:
- Subscribe to the email of the company to get 10% off on your first intercity bus ride. The team will spoil you with a lot of the latest information, including coupon codes
- Receive $15 off every trip with the new OurBus SuperSaver Pass
- Join the Easy Five program and receive $5
- Unlock a 20% student discount on your first ride with a .edu email address
OurBus
OurBus Frequently Asked Questions (FAQ)
When looking for OurBus reviews, customers typically ask the following questions. We provide the answers to help you in making a smart purchase decision.
Is OurBus reliable?
Yes, it is. The company has transported millions of people to thousands of destinations. Also, it features in popular media outlets like The New York Times.
What is OurBus?
OurBus is a company that provides transportation ticketing services for bus travelers.
Does OurBus have a bathroom?
Yes, it does. This company’s buses have clean bathrooms on board.
How do I change my ticket on OurBus?
The ticket cannot be changed. But you can cancel it and get a refund through OurBus wallet.
Do you need ID for OurBus?
No, you don’t. For now, this brand does not require ID to board the bus.
Conclusion of OurBus Reviews & Ratings
To sum up, OurBus is not just an ordinary mode of transportation. It is a platform that provides convenience and a different experience for bus travelers. With innovative routes, user-friendly booking, and a commitment to comfort, OurBus redefines intercity travel. Whether you’re a student, a commuter, or a traveler, you’ll love this brand.
Therefore, experience the comfort, enjoy the camaraderie, and embark on an extraordinary journey. You can directly visit the company’s official website to get exclusive tickets. Ready to explore the world with a touch of excitement? Hop on to OurBus and let the journey begin!
Disclaimer
We're reader-supported. Oh, and FYI When you buy through links on our site, we may earn an affiliate commission from the links on this page.